Reduced cost of calls and data

The Kenya Kwanza Government promised to reduce the cost of calls and data to allow wananchi and especially the youth to use online platforms for entertainment, information and business.

In November 2023, the Communications Authority of Kenya announced a reduction in charges of mobile call rates beginning March 2024, a move that was informed by the prevailing economic environment. However, the reduced rates are only applicable to apply to only local voice traffic, which means calls originating and terminating within Kenya.
The Communications Authority of Kenya (CA) has implemented a long-term “glide path” to systematically lower the costs telecommunications operators charge each other, which in turn reduces retail prices for consumers
While the government has pushed for lower regulatory rates, some gains have been offset by fiscal policies, such as the 2024 Finance Bill proposal to increase excise duty on telephone and internet services to 20%, which remains a point of contention for affordability

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This Promise Tracker is an independent civic-accountability tool designed to monitor and document the progress of public commitments made by the Government of Kenya. Information presented on this platform is compiled from publicly available sources including government publications, parliamentary records, policy documents, and credible media reports. The classifications used in this tracker represent an evidence-based assessment by the platform’s researchers and should be understood as analytical judgments rather than official government determinations. While every effort is made to ensure accuracy and regular updates, the status of promises may evolve as new information becomes available. This website is not affiliated with or operated by the Government of Kenya.

Last updated: March 4, 2026 8:08 am